EZ Auctionis nowRayo Bid

Privacy Policy

Last updated: February 22, 2026

1. Information We Collect

When you create an account or use Rayo Bid, we may collect the following information:

  • Name, email address, phone number, and username
  • Billing and payment information (processed securely via Stripe)
  • Bidding activity, auction history, and transaction records
  • Device information, IP address, and browser type
  • Communications you send to us (support requests, feedback)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our auction platform
  • Process bids, payments, and item pickups
  • Send transactional notifications (bid updates, payment confirmations, pickup reminders)
  • Communicate with you about your account and our services
  • Detect and prevent fraud, abuse, or unauthorized access
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Payment processors: Stripe processes all payment transactions on our behalf.
  • Service providers: Third-party services that help us operate the platform (hosting, email, SMS).
  • Legal requirements: When required by law, court order, or governmental authority.

4. Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (TLS/SSL), secure password hashing, and access controls. Payment information is handled entirely by Stripe and is never stored on our servers.

5. Data Retention

We retain your account information for as long as your account is active. Transaction and bidding records are retained as required for legal, accounting, and audit purposes. You may request account deletion by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of non-essential communications
  • Request a copy of the data we hold about you

To exercise any of these rights, contact us at support@rayobid.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

8. Contact Us

If you have questions about this Privacy Policy, contact us at support@rayobid.com.